Same Day Crisis Intervention

Critical incidents are sudden, unexpected events in our daily lives that can overwhelm our normal coping mechanisms, triggering a crisis response. These are normal responses experienced by normal people, facing abnormal events. DH&A has a certified Crisis response team (ADK CRT) comprised of professionally trained crisis experts to mitigate the damage caused by a critical incident/crisis response at your organization. DH&A staff respond immediately, providing on-site assistance and support, accepting responsibility for protecting your organizations most valuable resource, your employees and customers.

DH&A provides the following ten core intervention strategies to assist your organizational needs:

  • Pre-crisis preparation and education
  • Demobilizations and staff consultations
  • Crisis Management Briefings
  • Defusings
  • Critical Incident Stress Debriefings
  • Individual Crisis Interventions
  • Family Crisis Interventions
  • Organizational Consultations
  • Pastoral Crisis Interventions
  • Assessments, Referrals, and Follow-up Services

D. Hugo and Associates Inc. staff are trained in Critical Incident Stress Management (CISM model) which is the most researched based, empirically validated, multi-component crisis management system, setting the “standard of care” for crisis interventions in the world today. Our professional staff accept responsibility of protecting your most valuable resource, your employees.

All company employees, family members, and retirees.

Employees can access D. Hugo and Associates Inc.

  • In person, on or off company site
  • Telephone
  • Fax
  • Email
  • Website

All ocntacts are confidential. Employees must sign disclosure forms allowing information to be shared with third parties. The health, safety, and security of the company and its employee’s will not be jeopardized because of confidentiality. Whenever an employee poses a serious threat to themselves or others, the proper authorities will be notified immediately, and the employee will receive immediate medical attention.

Convenient Locations
D. Hugo and Associates Inc. have three convenient locations to conduct confidential assessments.

Comprehensive CISM Services (Ten Core Intervention Strategies)

  1. Pre-crisis Preparations
  2. Demobilizations and Staff Consultations
  3. Crisis Managenment Briefings (CMB)
  4. Defusings
  5. Critical Incident Stress Debriefings (CISD)
  6. Individual Crisis Interventions
  7. Family CISM
  8. Organizational Consultations
  9. Pastoral Crisis Intervention
  10. Followup and Referrals

Professional Certifications
D. Hugo and Associates Inc. staff are:

  • Certified Employee Assistance Professionals (CEAP)
  • Substance Abuse Professionals (SAP)
  • Certified Provention Professionals (CPP)
  • American Acedemy of Experts in Acute Traumatic Stress Management
  • Board Certified Experts in School Crisis Response
  • Board Certified Experts in University Crisis Response

Program Promotions

  • Company Business/Crisis Interventions Cards
  • Company Pamphlets
  • Monthly Newsletters
  • Bulletin Boats Posters
  • Free hand outs


  • Pre-crisis Intervention Prevention Program
  • Internal and External Crisis Response Team Training
  • Post Crisis Response
  • Debriefing for Debriefing Teams